Frequently Asked Questions

Our standard MOQ is 500 pieces. We can accommodate smaller quantities for customized orders, though the unit price will be slightly higher.

Yes, sample first is OK, for custom-made samples, there will be a sample fee, we are willing to provide free samples if the item is in stock.

Absolutely. We specialize in custom packaging based on your specific designs. Please contact us to discuss the details.

We accept AI, PDF, PSD, and high-resolution JPG files.

Yes, we have professional designers available to assist with the design process.

 To provide you with the most accurate quote, please share your product specifications, including material, size, shape, color, quantity, and surface finishing, we will quote you ASAP.

• If we have the item in stock: 1-3 working days.
• For newly produced samples: 5-7 working days.
• For bulk orders: 15-30 working days.

1. Product Information: Quantity, specifications (size, material, printing, surface finishing, and packing requirements, etc.).
2. Shipping Information: Company name, phone number, delivery address, and destination port.

• By Express: 5-7 working days to your door (via DHL, UPS, TNT, FedEx, etc.).
• By Air: 5-8 working days to your designated airport.
• By Sea: Please advise your port of destination. The exact transit time will be confirmed by our forwarder. For your reference: America and Europe (25-35 days), Asia (3-7 days), Australia (25-30 days).

Our accepted trade terms include EXW, FOB, CFR, and CIF. You are welcome to choose the one that best suits your needs.